Privacy Policy

How Audira handles your information.

This Privacy Policy explains how Audira LLC collects, uses, discloses, and protects information when you use Audira's website, iOS app, catalog, reader, audio player, account features, points wallet, support tools, and related services.

Effective date: May 19, 2026

At a glance

We collect what Audira needs to work.

That includes account details, reading and listening progress, saved books, point balances, purchase fulfillment data, preferences, and support requests.

The website and iOS app use different payment systems.

Stripe processes web checkout payments. Apple processes iOS in-app purchases. Audira stores the fulfillment records needed to award points and keep your wallet accurate.

We do not sell your personal information.

Audira is built around reading, listening, syncing progress, and supporting purchases. We do not use third-party advertising trackers in the current product.

You can ask us to access or delete account data.

Some purchase, tax, security, and audit records may need to be retained, but you can contact us about access, correction, export, or deletion requests.

1. Scope

This Policy applies to Audira services that link to it, including the Audira website at audirabook.com and the Audira iOS app. It also applies when you contact us, create an account, use the reader or audio player, save books, buy or spend points, redeem rewards, or use admin or support tools.

Some third-party services have their own privacy practices. For example, Stripe handles web payment processing, Apple handles iOS in-app purchases, and Apple or Google may handle sign-in if you choose those options. Their policies apply to their handling of your information.

2. How Audira Works Across Website, iOS, and Admin Tools

Website

The website uses account sessions, guest identifiers, browser storage, Stripe Checkout, catalog APIs, progress sync, points APIs, and admin tools. Web point purchases require a signed-in account.

iOS app

The iOS app uses local device storage, Keychain-backed session data, StoreKit for in-app purchases, optional push notifications, and Audira APIs to sync signed-in user state. Guest app users can read, listen, earn, and buy points locally, and eligible guest points can be merged into a signed-in account.

Admin and support tools

Authorized Audira admins may view account, points, catalog, publishing, audit, and support information when needed to operate the service, troubleshoot issues, grant support adjustments, or manage content.

3. Information We Collect

Account and sign-in information

Email address, account identifier, display name when provided by a sign-in provider, authentication tokens, account role, and related sign-in status. Passwords are handled through our authentication provider and are not stored by Audira in plain text.

Reading, listening, and library activity

Books and chapters opened, reading percentage, listening position and duration, resume position, saved books, library lists, bookmarks or saved status, selected genres, reader settings, audio settings, and similar product preferences.

Points, rewards, and unlock activity

Point balance, point purchases or awards, point spending, chapter unlocks, free-chapter use, wait timers, reward checkpoints, promo code redemption status, and guest-wallet migration records.

Payment and purchase fulfillment data

Point-pack choice, price identifier, checkout session identifier, Apple product identifier, transaction or completion status, purchase timestamps, and metadata needed to award points and prevent duplicate fulfillment. Stripe and Apple process payment details under their own systems.

Support and communications

Name, email address, subject, message content, app version, build number, timestamps, and optional attachments when you contact support. Newsletter signup forms collect the email address you submit.

Device, browser, and technical information

IP address, request headers, browser or device type, operating system, app version, build number, log data, diagnostics, cookie identifiers, local storage identifiers, and other information generated when our website, app, hosting providers, or security tools process requests.

Admin, author, and catalog information

If you use Audira admin tools, we may process catalog uploads, cover images, manuscripts, audio files, publication status, admin audit events, and the account identity connected to those actions.

4. How We Collect Information

We collect information in a few ways:

  • Directly from you, such as when you create an account, contact support, subscribe to emails, or buy points.
  • Automatically when you use Audira, such as progress, playback position, saved books, points activity, cookies, local storage, logs, and device or browser information.
  • From payment and platform providers, such as Stripe checkout status or Apple StoreKit purchase status.
  • From sign-in providers, such as Apple or Google, when you choose to sign in through those services.

5. How We Use Information

We use information to operate Audira and provide the experience you ask for. In particular, we use it to:

  • Create, secure, and maintain accounts.
  • Sync reading progress, listening progress, saved books, library lists, points, rewards, and chapter access across Audira surfaces.
  • Operate free chapters, wait timers, point purchases, point grants, refunds or support adjustments, and promo codes.
  • Process payments, confirm purchases, prevent duplicate purchase fulfillment, and resolve billing or support issues.
  • Personalize catalog recommendations, genre highlights, resume banners, and in-app experiences.
  • Send service messages, respond to support requests, and manage optional notifications or newsletter messages.
  • Protect Audira, detect abuse, troubleshoot bugs, keep records, and comply with legal, tax, accounting, platform, and security obligations.

6. Legal Bases for Processing

If privacy law in your location requires us to identify a legal basis for processing personal information, we generally rely on the following bases:

To provide Audira to you

We process account, library, progress, wallet, and purchase fulfillment information because it is needed to provide the product features you request.

With your consent

We rely on consent for optional choices such as marketing emails, push notifications, and certain sign-in or communication preferences.

For legitimate business interests

We process limited technical, security, operational, support, and anti-abuse information to keep Audira reliable, safe, and useful.

To comply with legal obligations

We may process and retain records needed for tax, accounting, dispute, platform, fraud-prevention, and legal compliance purposes.

7. Cookies, Local Storage, and Device Storage

The website uses cookies and browser storage to keep you signed in, recognize guest sessions, remember progress, and support core product features. Examples include an Audira session cookie, a guest identifier cookie, and local progress storage. The iOS app uses device storage, UserDefaults, and the iOS Keychain for local state, preferences, and authentication session data.

Strictly necessary website storage

Used for sign-in sessions, guest sessions, chapter access, security, load balancing, and request handling. Without this storage, core website features may not work.

Product experience storage

Used to remember reader settings, listening state, resume position, local progress, saved UI preferences, and other product state on the website or in the iOS app.

Security and operations logs

Used to troubleshoot errors, protect accounts, confirm purchase fulfillment, investigate abuse, and maintain service reliability.

You can adjust browser cookie settings or delete app data through your device, but disabling storage may prevent sign-in, progress syncing, guest chapter access, resume banners, or other parts of Audira from working correctly.

8. Mobile App Permissions

The iOS app asks for permission only when a feature needs it or when iOS requires permission before an optional feature can run.

Push notifications

Optional. If you allow notifications, Audira may use them for reading reminders, release alerts, reward reminders, and similar product messages. You can manage permission in iOS Settings.

Files, photos, or attachments

Optional. Audira only receives files or images you choose to provide, such as when you attach something to a support request or upload catalog materials through admin tools.

Permissions Audira does not require for normal reading

Audira does not need precise location, contacts, microphone, or camera access for normal reading, listening, points, or library features.

9. Payments and Points

Web point purchases are processed by Stripe Checkout. Stripe may collect payment card details, billing details, tax information, fraud-prevention information, and transaction records according to Stripe's own policies. Audira receives checkout and fulfillment details such as the checkout session, selected point pack, account ID, payment status, and points awarded. Audira does not store full credit card numbers.

iOS point purchases are processed through Apple's in-app purchase system. Apple handles the payment relationship with you. Audira uses purchase status and product information needed to award points and maintain your wallet and activity history.

Your Audira wallet may include point purchases, free rewards, promo-code awards, support grants, chapter unlocks, point spending, guest wallet migrations, and other wallet adjustments. These records help us keep your balance consistent across the website and iOS app, support refunds or account questions, and prevent duplicate purchase fulfillment.

10. How We Share Information

We do not sell your personal information. We also do not currently use third-party advertising trackers in the Audira product. We share information only where reasonably needed to run Audira, fulfill your requests, protect the service, or comply with law.

Cloud hosting and infrastructure

Amazon Web Services helps us host the website, store catalog and user-state data, serve media, operate databases and serverless functions, manage secrets, deliver content, and maintain logs.

Authentication

Amazon Cognito supports email/password sign-in and account authentication. Apple and Google may support sign-in when you choose those options.

Payments and purchase fulfillment

Stripe processes web checkout payments, receipts, tax, fraud-prevention, and related payment workflows. Apple processes iOS in-app purchases through StoreKit and the App Store.

Communications and support

Newsletter, email, support, monitoring, and operational vendors may help us send messages you request, respond to support issues, monitor errors, and operate Audira.

We may also share information with professional advisers, law enforcement, regulators, courts, or other parties when required to comply with law, protect rights, prevent abuse, or enforce our terms. If Audira is involved in a merger, financing, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction.

11. Security

We use technical and organizational safeguards designed to protect information, including authenticated access, managed cloud infrastructure, encryption in transit, restricted admin access, signed session cookies, and secure storage for authentication tokens where applicable. No service can guarantee absolute security, so we encourage you to use a strong password, protect your devices, and contact us promptly if you believe your account has been compromised.

12. Retention

We keep information for as long as reasonably necessary to provide Audira, maintain your account and library, fulfill purchases, keep points and chapter access accurate, resolve disputes, maintain security, comply with law, and keep appropriate business records.

Some local information may remain on your device until you delete the app, clear browser storage, or sign out. Some transaction, tax, security, audit, or support records may need to be kept for longer even if you ask us to delete other account information.

13. Your Choices

  • You can choose not to create an account, although some features, such as web point purchases and cross-device syncing, require sign-in.
  • You can update or remove saved books and lists in the product where those controls are available.
  • You can manage push notification permissions in iOS Settings and notification preferences inside Audira where available.
  • You can unsubscribe from marketing emails using the unsubscribe link in those messages.
  • You can clear browser storage or delete the iOS app to remove local-only data from that device.

14. Account Deletion, Export, and Privacy Rights

Depending on where you live, you may have rights to request access to, deletion of, correction of, or a copy of certain personal information. You may also have rights to object to or restrict certain processing, opt out of certain sharing, or appeal a privacy decision. We do not knowingly sell personal information or share it for cross-context behavioral advertising.

Account deletion requests may cover account profile information, synced library state, reading and listening progress, saved books, preferences, and eligible points or reward history associated with your account. We may retain records we need for legal, tax, accounting, fraud-prevention, platform, purchase, security, audit, or dispute purposes.

To make a privacy request, email us at support@audirabook.com. We may need to verify your identity before acting on a request. We will respond as required by applicable law. If we cannot fulfill a request fully, we will explain why when required.

15. Children

Audira is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to Audira, contact us and we will take appropriate steps to review and delete it where required.

16. International Use

Audira is operated from the United States. If you use Audira from outside the United States, your information may be processed in the United States or other countries where our service providers operate. Those countries may have privacy laws that differ from the laws where you live.

17. Changes to This Policy

We may update this Policy as Audira changes. When we make material changes, we will update the effective date above and take additional steps if required by law. Your continued use of Audira after an updated Policy becomes effective means the updated Policy applies to your use going forward.

18. Contact Us

If you have questions about this Policy or want to make a privacy request, contact Audira LLC at support@audirabook.com.

You can also return to the main site from the Audira home page.